Comprehensive Software Services
Tailored to Your Business Needs
From selection to implementation, we provide top-notch solutions
that drive efficiency and growth.
We tailor our software to each client's needs and aligned with their strategy
We find innovative solutions for specific needs
The end user is always at the Centre of our solutions
We don't take anything for granted: we question and value even the smallest detail.
What Makes Our Services Stand Out?
Dradni Solutions is committed to engaging with the future of customer service, helping clients improve their customer service skills with effective tools, software and strategies.
Firstly, let’s address the budget. In today’s economy, every penny matters. Whether you’re a small startup or a large enterprise, balancing quality software with cost is essential. You need a solution that fits your budget while offering robust functionality.
A high-priced option might strain finances, while a cheap one might lack crucial features or support. Striking the right balance ensures the software adds real value without overspending.
Our Software Services
Dradni's Top Tips
You should thoroughly research and read reviews about the service or software that you are looking at. It can help you understand the value and avoid options that hinder productivity.
Use cases are also critical. The software/service should meet the general needs and address specific challenges of your industry. Whether for project management, customer relationship management, or niche tools, the software must align with your operational goals to fit your business model.
Set a realistic budget, factoring in upfront costs, subscriptions, and hidden fees, while prioritizing value over price.
Test the product first. Does it offer a free trial? Ensure the software/service meets your requirements before committing to payment or entering your credit card details!
Our promise
Navigating this process can be difficult, but Dradni Solutions simplifies it by picking a selection of highly recommended software and digital services tailored to your specific needs. Our choices are based on extensive research, catering to various business requirements while staying within budget restrictions.
Softwares
We Recommend for All Types of Businesses
LiveChat
LiveChat is a customer service solution designed to meet the unique needs of your business, enabling you to engage and assist customers through various communication channels, ultimately driving growth. You can connect with your customers in any way you prefer, even via your mobile device! The platform includes features like live chat, e-commerce support, and sign language translation within the chat. Click below for more information about the product and our offerings.
Chatbot - Featured
ChatBot is a no-code platform that lets you build, test, and implement chatbots without coding. You can use it online assistant, that uses certain rules and/or artificial intelligence to conduct a conversation with users. You create a scenario for your chatbot or import a built-in template. Once your scenario (story) is ready, your bot will follow it while talking to customers. It can be linked with lots of tools, e.g. Shopify and Zapier. Click below to read more about the product and discover our offers.
HelpDesk
Streamline your customer service with HelpDesk, a ticketing system that simplifies interactions and empowers your team to resolve cases faster with advanced features. It's useful because it is a system designed to manage communication with customers in one simple dashboard. It allows users to assign messages to the right agent and team, use features to solve cases quickly, and receive ticket responses that look like friendly email messages. HelpDesk also provides integrated reports that give additional insights into current results. Click here for a free trial.
JivoChat
JivoChat starts as a FREE live chat software that allows businesses to engage with their customers in real time. The platform offers live chat functionality, customization, dedicated analytics, and file sharing. There are 3 plans in this product, Basic (Free), Professional and Enterprise which unlock more features. Click below to read more about the product and see some our thoughts about the product.
Transform Your Business Today
Let us guide you to the perfect software solution for your needs.